What our customers have to say

"It has been a pleasure working with you and your staff.  We are blown away by the functionality of the Canon equipment.  In addition, your staff have been super at customer service.

What a positive experience!"

- Senior Pastor – Church in Edmonds

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“We have made the decision to move forward with the acquisition of the Canon. The Canon was the favorite among my end users, based mostly on ease of use. I also felt that EBM would provide us with a high level, and quality, of customer service.”

– IT Manager Pharmaceutical Company

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“As the owner of a local Engineering Consulting Firm, I have leased the Canon imageRunner C3200 from Electronic Business Machines for approximately a year. I have never experienced a jam when I have been printing and copying on both sides of the paper. I have found the Canon imageRunner to be very reliable. I would also like to point out that Mr. Richard Schlosser and his company have treated me very well.  Electronic Business Machine’s service technicians are very reliable too.”

– Owner, Engineering Consulting Firm

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“Our firm has conducted hundreds of customer satisfaction surveys. Based on a November 2004 survey, the Electronic Business Machines’ sales staff scored an exceptional customer service rating. Compared to scores of other service organizations, they were unusually high. The service team also scored very high rating.”

– Andrew Ballard, Marketing Solutions, Inc.

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“I am a sole practitioner attorney in Edmonds.  Several years ago I discovered EBM when it was necessary for me to replace my outdated copier.  Everyone I've dealt with at EBM has been exceptionally knowledgeable about available products, as well as very friendly.  The level of service is extraordinary.  Recently a client experienced a great deal of difficulty in receiving faxes from me.  Dave Schlosser spent a great deal of time working to resolve the problem until it was determined that the problem was in the phone lines, not with either fax machine.  As a sole practitioner service and reliability are extremely important to me.  EBM has a customer for life in me.”

– Elizabeth Turner Smith, Local Attorney

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“I just wanted to say thank you for your fast service to fix our copier over here on Whidbey Island last Friday. It was assuring to know when our copier was down we were able to get service quickly. I was so happy and thankful. Thanks again for the extra mile that was taken – it is hard to believe how dependent we become on our copier. Pete did an outstanding job representing your company in the field!”.

– Office Manager – Church on Whidbey Island

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“I hope you know how much we appreciate you and your staff who have kept us in operation over the years.”

– Julie Kraft, Director of Social Services, The Salvation Army

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“Electronic Business Machines is a great supporter of non-profit organizations and it is due to companies like yours who help us in the weakest of economic times.”

– Eric Shaw, Sales Manager Lumina Photography

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Additional References

We offer references on all equipment for prospective customers.  Please call or send an email and let us know which machine you are interested in.  We will send you a reference or testimonial specific to that machine. Contact us.